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Rigorous Policies and Procedures Every year, Blackline undergoes SOC 2 Type II audit by a third-party firm to ensure customers are protected across various levels. |
Single Sign-on and Muli-Factor Authentication Enabled Blackline supports single sign-on (SSO) via SAML 2.0 compliant Identity Providers (IdPs) and we can integrate with just about any platform. Multi-factor authentication (MFA) for Blackline Live is available through SSO when connected to a supported IdP. |
Data Encryption Protection Whether your data is in transit or at rest, it is encrypted at all stages between our field devices and cellular carriers, with encryption parameters updated annually. Additionally, the Blackline Live portal is HTTPS encrypted. |
Stringent Vendor Evaluations Customer data is hosted through Amazon Web Services and Microsoft Azure who undergo annual audits against widely recognized standards and frameworks such as SOC 1, SOC 2, and ISO 27001. |
DATA PRIVACY & SECURITY
Commitment to Data Security and Trust
At Blackline Safety we do more than just keep people safe. Maintaining the confidentiality and availability of your data is equally critical. We go the extra mile to secure customer trust with data protection policies and practices to ensure information security, compliance, privacy and reliability.
Enterprise Security Standards
Certified Compliant
- Data Residency
Our platform complies with the General Data Protection Regulation (GDPR), featuring separate European and North American domains to process and store your data in your respective region. - Automated Compliance Checks
We conduct automated compliance checks based on AWS best practices and industry standards. - Thorough System Management
We have extensive change management controls in place. All system changes directly impacting our customers follow rigorous planning and transparent communication.
Proactive Privacy Controls
Employee Privacy and Security Training
Security is a company-wide endeavor. All employees complete an annual security training program and employ best practices when handling customer data.
Data Segregation and Security
Customer data is logically separated through strict coding standards, code reviews, and database design. These records also have a unique customer identifier that ensures maximum data security.
Access management and controls
Controlled access to customer data, diligent tracking of logins and changes, all underpinned by a commitment to continuous process improvement.
Reliable Infrastructure
- Multiple Data Centers
Customer data is hosted through Amazon Web Services (SOC 1, SOC 2, and SOC 3 certified), with web servers and databases managed across multiple availability zones. We’re proud of our track record of high-quality, reliable service delivering 99.5% uptime. - Business Continuity and Disaster Recovery
Blackline has Business Continuity and Disaster Recovery plans to meet business and availability requirements. Our Service Level Agreement (SLA) outlines availability commitments, maintenance policy, and technical support response times, hours of coverage, and escalation. - Continuous Threat Detection and Monitoring
We conduct third-party penetration testing on an annual basis, which includes critical security risks listed by the Open Web Application Security Project® (OWASP). This simulates a real-world cyberattack to ensure our systems and your data remain secure.
Unquestionable safety
Never rely on historical data to know if your fleet is compliant and that your teams’ safety is accounted for. All alert and situational data stream directly from your devices to Blackline Live in real time where it fuels professional emergency responses and intelligent efficiency studies. Access full visibility of your fleet from anywhere and trust that your teams are always covered.
Intelligent analytics
Blackline Analytics Essentials deliver a complete view of your fleet's operations. Easily identify how equipment is being used, where hazards are being encountered and even determine which devices are performing well and which can be leveraged better.
Every bump test, calibration, gas exposure and usage session is automatically recorded for hassle-free reporting. By leveraging out-of-the-box integrated connectivity and automated device log collection, your devices build a body of data today, providing measurable performance for tomorrow.
And that’s not where it ends. When you’re ready, premium analytics, powered by Blackline Vision , help you reveal efficiency opportunities on your worksite, proactively find gas leaks and more.
Ready when you are
Quickly assign shared devices between workers. Using a barcode scanner, on-the-fly device assignments are easy, changing from one user in a few seconds, making shift-changes a seamless operation.
Help is always on the line
Rest easy knowing the safety of your teams in the field is covered. Blackline’s Safety Operations Center (SOC) is the critical link between your employees and the help they need during an emergency, health event, dangerous situation and more.
With Blackline's optional 24/7 Live Monitoring service, 99% of calls for help are answered in under 60 seconds. From receipt through to resolution, responses are executed according to your custom emergency response protocol. The SOC team is even Five-Diamond Certified , meaning they are empowered to escalate responses to dispatch local emergency services to the employee’s exact location.
Always ahead of the curve
Blackline futureproofs your connected safety system, protecting your investment. Your G7 device is completely customizable and can be configured to accommodate diverse gas detection and safety monitoring needs, including no-gas lone worker, single-gas, multi-gas and multi-gas pump options. G7 can start life as a connected single-gas detector and be updated over time to support multiple gas sensors, walkie-talkie functionality and advanced lone worker monitoring. And because each unit connects directly to the Blackline Live, there’s no limit on the number of devices in your network.